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Common Questions
How do I get an API key?
Sign up for a free account at lumavoai.com/register. Your API key is available in the dashboard under Settings → API.
What payment methods do you accept?
All major credit cards via Stripe, plus Apple Pay and Google Pay where supported. No PayPal or crypto currently. Pro and Unlimited are recurring subscriptions billed monthly or annually — they renew automatically until you cancel, which you can do by contacting support@lumavoai.com.
Can I request a refund?
You may request a full refund of your first subscription charge within 7 days of that charge, provided you have not used more than 20% of that cycle's credits. Renewal charges after the first billing cycle are not refundable — cancel any time to stop future renewals. See our Refund Policy for full details.
Do you offer enterprise / volume pricing?
Yes. Email support@lumavoai.com with your expected monthly volume and use case. Custom rates available for 50k+ credits/month.